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Senior Administrative Assistant 5/30/2018

Aon New York, NY

New York, NY
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


Job Family US-NY-New York


Aon is looking for a Senior Administrative Assistant

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting our Retirement practice in New York.

The Administrative Assistant (AA) provides administrative support to a team of colleagues within a workgroup, practice area, or client team. Support ranges from clerical and logistical matters to document production and the effective use of office applications.

The Administrative Assistant will respond promptly, thoughtfully, and effectively to changing work environments, changing priorities, and new situations. Additionally, the Administrative Assistant will possess the skills and ability to communicate effectively and appropriately with internal resources, clients (where applicable), and other parties in a global and virtual working environment. The Administrative Assistant is integral to the efficient workflow within the office environment.

Aon s Business Code of Conduct, global policies and procedures, and applicable laws apply to all Aon officers, directors, and employees ( colleagues ) throughout the world. Every colleague, regardless of position or role, is responsible for compliance with the Code, Aon s policies and procedures, and applicable laws. Colleagues must comply with Aon s expense, travel, and time entry policies and safeguard all firm assets from loss by theft, carelessness, misuse, or waste.


* Excellent customer service skills and exceptional attention to detail

* Superior writing skills grammar, punctuation, spelling, and proofreading

* Communicate effectively and professionally

* Work independently with a variety of individuals and teams

* Demonstrate strong organizational and management skills

* Model professional appearance and demeanor in a business casual environment

* Demonstrate discretion on highly confidential matters


* Distributes mail

* Answers phones/takes messages as applicable

* Calendar management of leaders/consultants

* Schedules and coordinates meetings, including room reservations and food ordering/delivery, if necessary

* Acts as a key resource for the team (i.e., independently seeks out answers to questions, takes initiative, leverages network of resources to solve problems and proactively cascade knowledge to peer network)

* Is strategic, solves problems, establishes procedures that result in process improvements

* Internet research

* Provides backup assistance to other AAs as applicable

* Prepares and produces high-quality client presentations and correspondence, graphic presentations and other documents, including editing for grammar, punctuation, and clarity

* Submits printing requests for client meetings and other needs as necessary; ensures accuracy of printed materials before distribution

* Uses internal travel tool to research travel options and book consultant travel

* Prepares and submits expense reports

* Records time accurately and submits according to corporate guidelines

* Maintains a flexible approach and attitude toward assisting others; leads by example; coaches and mentors AAs aspiring to move to the Senior AA level

* Self directed prioritization of work and projects; demonstrates measurable progress through open communication to leaders and team members consistently and with highest quality

* Acts as a subject matter expert for internal tools and resources

* Assists AOMs with special workstreams/goals

* Demonstrates leadership by contributing agenda topics and openly participating in meetings or other forums

* Attends and participates in all AOM-focused workshops, seminars, and/or town halls

* Attends business town halls

* Serves as expert resource for Aon branding; completes Brand Ambassador certification

* Provides financial support of budgeting and procurement as required by the business supported

* Maintains files, databases, or SharePoint sites as appropriate

* Knowledgeable of practice/business specific products or services and terminology

* Shares work with others and delegates as appropriate

* Seeks additional responsibilities

* This list is not all inclusive; other tasks may vary based on business need


* High school diploma or equivalent; associate or bachelor degree a plus

* Minimum of 6 years of relevant experience

* Advanced level computer literacy in Microsoft Office Suite and other programs as applicable

* Typing speed of 55+ wpm with demonstrable accuracy

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.


Aon plc (NYSE:Aon) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Company Size:
50,000+ Employees
Financial Services
Social Media:
200 East Randolph
Chicago, IL 60601

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