Mortgage Loan Closing Manager 6/15/2018

The Washington Trust Company Westerly, RI

Westerly, RI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


Washington Trust is a special place because of our people. We believe employees who are valued, recognized, rewarded and empowered will achieve personal and professional goals. We hire the best people in the business and are always looking for professionals who will uphold our core values of quality, integrity and community.

Washington Trust is seeking an experienced loan closing professional to lead the Retail Loan Closing function and team. The Mortgage Loan Closing Manager has direct supervision of the Bank s team of Closers. This position is responsible for ensuring timely closings of mortgages in accordance with company policies and procedures. In addition, the Manager will need to stay current with changing regulations and investor requirements, update department policies and procedures, and ensure the team is well trained.



Supervise the Closing staff; provide coaching and feedback to improve the flow, cycle time, product knowledge/condition requirements, and problem resolution.

Responsible for hiring, development, and performance management of Closing.

Review Closing Disclosure statements for accuracy.

Coordinate loan closing, prepare residential closing documents, monitor rate lock closings, and review title rundowns/insurance binders.


This position requires a minimum of 5 years previous experience in mortgage closings with experience with loan origination systems such as Encompass.

In addition, a minimum of 3 years experience managing others is required including planning and organizing daily workflow to meet deadlines, scheduling, and process control and efficiency.

A high school diploma or GED is required with college coursework or degree highly desired.

This position requires excellent communication and interpersonal including conflict resolution skills.

Strong PC skills such as with MS Word and Excel are also required.

This position is located in Westerly, RI and Warwick, RI; it is expected that the Mortgage Loan Closing Manager will be splitting their time between both locations

Our employees enjoy a comprehensive benefits package, which includes health and welfare benefits, paid time-off, work-life program, and a 401(k) plan. We believe employees who are valued, recognized, rewarded and empowered, will achieve personal and professional growth. Apply today and find out why we have been voted one of the Best Places to Work in Rhode Island since 2011!

The Washington Trust Company, and each of its subsidiaries and affiliates are committed to cultivating and promoting a diverse and inclusive workforce. We seek to provide an environment of equal employment opportunity and advancement to all employees and applicants. It is our policy to provide equal employment and advancement opportunities without regard to race, color, ethnicity, age, religion, gender, pregnancy/childbirth, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, or any other category protected by federal, state and/or local laws. Click Here to view EEO is the law poster . For additional information, please Click Here for EEO supplement poster.

Additional Benefits

Tuition Reimbursement and Work-Life Programs.