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Customer Service Credit Counselor 7/26/2018

Money Management International Los Angeles, CA

Los Angeles, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


Know You Made a Difference Today
MMI currently has a full time opportunity available for a Customer Service / Credit Counselor in our Los Angeles, CA office.

At Money Management International, it's more than just a job; it's an opportunity to make a difference. Feel good at the end of your work day!

Who is MMI?

Money Management International (MMI) is a non-profit agency that helps create, restore, and maintain a life of financial wellness through empowered choices. MMI is changing the way financial challenges are solved. You can be a part of facilitating that change.

What will you do as a Counselor?

As a Credit Counselor you will help individuals and families who are experiencing financial hardship. You will educate your client on options and assist them in selecting a solution that fits their situation. You will meet with people in person or over the phone in a call center setting, and will use your newly-acquired certifications, training and interpersonal skills to help put clients' minds at ease and place them on the road to financial success.

Former Customer Service Reps, Collections, Sales Reps and bank employee have all made the successful transition to Credit Counseling. Just bring your great customer service skills and a basic understanding of personal finance; we will provide the rest of the training needed to be a success!

The ideal candidate should possess the following:
High School Diploma or Equivalent. Associate or Bachelors degree preferred. Minimum of two years experience in a customer service and/or sales environment. Background in customer service, sales, finance, consumer credit or a counselor-related field. Required to obtain NFCC and FCRA Certification at the conclusion of initial training and prior to counseling. If applicable, may be required to obtain additional certifications for counseling services being provided. Ability to pass a pre-employment screening process including criminal background check and drug screen. Bilingual Spanish - speaking a plus.

This Full-Time position includes the ability to participate in our full benefits package.

MMI is a qualified employer for the Federal Public Service Student Loan Forgiveness program. Ask us for details!

To apply and learn more about MMI, please visit our Careers site:
MMI is an Equal Opportunity Employer, and all candidates will receive consideration without regard to their disability or protected veteran status. Females/Minorities/Disabled/Vets.

U.S. residents only.

MMI is a member of the National Foundation for Credit Counseling, the Better Business Bureau, and a member of the Council on Accreditation.

Job Benefits

  • Dental Insurance
  • Health Insurance
  • Holidays
  • Life Insurance
  • 401K / Retirement Plan
  • Sick Leave
  • Vacation
  • Vision Insurance