NGCS Engineer

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POST DATE 2/15/2020
END DATE 2/25/2020

Motorola Austin, TX

Company
Motorola
Location
Austin, TX
AJE Ref #
586793998
Job Classification
Full Time
Job Type
Regular
Company Ref #
R4724-Austin
Experience
Mid-Career (2 - 15 years)
Education
Bachelors Degree

JOB DESCRIPTION

COMPANY OVERVIEW

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

DEPARTMENT OVERVIEW

The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as 9-1-1 Call Handling, Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.

JOB DESCRIPTION

VESTA NEXT Routing Services is a portfolio of products and services that deliver the critical elements to enable and operate a NextGen Core Services (NGCS) solution through the deployment of NGCS Data Centers at multiple locations. VESTA Router is responsible for receiving the incoming emergency calls, voice, SMS and multimedia, in an NENA i3 SIP format from the originating service provider (OSP), and routing them to the proper public safety answering point (PSAP) and associated Call Handling system. The role of the NextGen Core Services Systems Engineer is focused on development, design, evaluation, and modification of system solutions, providing Enhanced 911 services to our customers. The Systems Engineer positively impacts the integration processes, including requirements gathering, solution definition, implementation planning, execution, and solution acceptance. The System Engineer is engaged through the entire project lifecycle from influencing proposal response through final customer acceptance. This includes planning, research, and design using third party products, carrier backhaul, and microwave to integrate mission critical locations via our Emergency Service IP Networks (Esinet) service.

Responsibilities Include

* Develops, designs, evaluates, and/or modifies systems consistent with customer and regulatory requirements. Develops system architecture, and ensures the integrity of the architecture/design. Systems Engineers handle the software configuration to make sure everything works given the various customer configurations.

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Description of system design, including diagrams
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Understanding customer requirements
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Participation in proposal reviews
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Consultative guidance to customers and sales team
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Presentations to customers
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Equipment list generation
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Development of the implementation approach and service plan necessary to win the project
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Meet/Exceed customer requirements and provide value alternatives when requirements cannot be met
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Provide solutions for unique environments that may require Layer 2 or Layer 3 functions including OSPF, BGP, VRRP, QoS, ACLs, NAT, and DNS solutions.
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Define and implement third party product configurations that include switching, routing, DNS, Firewall, and Load balancing functions.
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Create and execute acceptance test plans with emphasis on NGCS Data Center operation and customer premise equipment.
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Create, validate, and execute method of procedures for integrating core components of the Vesta Router, transport network, and customer premise equipment.
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Provide continuous improvement support with Product and Deployment teams to increase quality and efficiency of the NextGen Core Services Network Designs.

Qualifications:

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Bachelor of Science degree in Computer Science, Computer Engineering, Information Systems, software engineering (or related field)
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At least 4 years equivalent work experience in a Systems or Network Engineer role - preferred
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Certifications in routing, switching, & network security is desired
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Experience supporting complex end-to-end network solutions in a Mission Critical environment, including fault tolerant, high availability, and redundant implementations.
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Knowledge of communication protocols, client server architectures, computer networking technologies, network security solutions, and software integration.
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In depth knowledge of networking protocols, system calls, TCP/IP stack, and OSI model.
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Experience with design and implementation of Transport equipment including Firewalls, Load Balancers, DNS, Switches, and Routers.
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Experience using STP, DHCP, EIGRP, OSPF, BGP, VRRP, QoS, VXLAN, ACLs, NAT, SAN, CGNAT, MPLS, VRFs desired.
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Knowledge of KVM, Docker, Openstack, Linux, Windows Server, VMware ESXi, Red Hat, Active Directory, Network Policy, and Powershell a plus.
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Ability to understand and articulate details associated with existing customer networks and create customer specific procedures to integrate.
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Strong problem solving skills, analytical abilities and ability to deliver on time.
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Ability to work independently and within a team environment, maintaining accountability to management.
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Own issues and exceptions and works them through to resolution.
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Produce transparent written and verbal communications.
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Ensure expectations for delivery or resolution are met and communicated transparently to clients, both internal and external.

BASIC REQUIREMENTS

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Bachelor of Science degree in Computer Science, Computer Engineering, Information Systems, software engineering (or related field)
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At least 4 years equivalent work experience in a Systems or Network Engineer role

TRAVEL REQUIREMENTS

Under 25%

RELOCATION PROVIDED

None

POSITION TYPE

Experienced

REFERRAL PAYMENT PLAN

Yes

EEO STATEMENT

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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