Patient Advocate- Part-time, Days/Evenings
This job is no longer active.
View similar jobs.
POST DATE 8/21/2020
END DATE 9/18/2020
Northwestern Memorial Healthcare
JOB DESCRIPTIONPATIENT ADVOCATE- PART-TIME, DAYS/EVENINGS
DeKalb, Illinois JOB REQID 4284 JOB FUNCTION Customer Service SHIFT Day Job (1st)
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, youll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better*
The Patient Advocate is responsible for ensuring that the administrative portion of the patient visit is satisfying to the patient, is accurate and is efficient. The patient advocate verifies the identity of the patient, processes insurance, and coordinates the registration process for all convenient care patients: patients to see the physician, occupational health, out-patient lab, x-ray - including mammography and pre-admission testing patients. The patient advocate meets the communication needs of the patient, family and departmental medical staff. He/she is capable of setting priorities and of handling emergency situations in a calm manner. The patient advocate is responsible for the collection of co-payments, prior balances and any payments due from that day's visit.
Requirements: Preferred one year's experience in a clerical position.
Education: Minimum: High School Graduate.; Preferred: Some college.
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability or sexual orientation.