Patient Service Representative-Westwood

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POST DATE 1/16/2020
END DATE 1/31/2020

University of California - Los Angeles Medical Centers Los Angeles, CA

Location
Los Angeles, CA
AJE Ref #
586378327
Job Classification
Full Time
Job Type
Regular
Company Ref #
5865
Experience
Entry Level (0 - 2 years)
Min Salary
24.00
Max Salary
34.38
Salary Unit
per hour

JOB DESCRIPTION

Responsibilities

Reporting directly to the Manager, you will provide direct support tonpatients and work independently in Westwood and may support various Head &nNeck Clinic locations remotely including Santa Clarita, Westwood, Santa Monica,nThousand Oaks, Downtown LA, and others. In this role, your major duties include but are not limited to: acting as a liaison for thenpatients by assisting them in accessing service within the health system,nfacilitating communication with referring physicians, obtaining authorizations,nscheduling surgeries, referring patients to appropriate resources and providingnfollow-up; providing support to the patient to ensure an excellent patientnexperience.Qualifications

* Experiencen working in a surgical clinic

* Skilln in setting priorities which accurately reflect the relative importance of jobn responsibilities

* Abilityn to establish and maintain and productive working relationships with faculty,n staff, administration and patients from various social, cultural and economicn backgrounds.

* Excellentn written and verbal communications skills

* Abilityn to use health system computer systems, and utilize the various resources and tools effectively

* Abilityn to obtain authorizations in a timely manner

* Abilityn to schedule surgeries accurately in a timely manner

* Abilityn to have flexibility in work schedules and locations as needed

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.