Platform Engineering Developer

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POST DATE 11/13/2019
END DATE 11/24/2019

Travelers Insurance Hartford, CT

Hartford, CT
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.As a Platform Software Engineer, you will be an integral part of the Claim Platform team and responsible for building highly reusable services and solutions, for various platform components within the Claims Division. While the position will be engineering focused, the primary goal is ensuring the smooth operation of the organization's Claim Platform to provide maximum performance, security and availability while also managing to an exceptional user experience. The role is responsible for designing, building, implementing and supporting platform solutions across the division. While the position is highly technical in nature, attention must also be paid to transformational initiatives, technology strategy, and operational capabilities This position requires excellent problem solving, and customer service skills in a team-oriented environment.
Code automation and reliability features across the full-stack technology platform.
Utilize strong communication skills, and be motivated to work in a matrixed and agile team structure to achieve results in a fast-paced environment.
Analyze common business processes and practices and find ways to make them more efficient and easier using on and off the shelf-tools for optimization, automation and reliability.
In this role you will:
Design, develop, deploy and support on-premise and off-premise solutions that support our Claim Applications Portfolio
Automate and optimize existing solutions and provide improvement feedback to support teams
Design and develop new tools and smart alerts that help discover failures/issues in a timely fashion. Perform system reviews, evaluate implementations, and provide feedback about potential improvements
Define and evangelize system optimizations and best practices to improve reliability, security and performance. Develop automation, processes, and tools designed to make responding to and resolving incidents simpler and more robust
Create the framework to deliver highly available and sustainable, containerized solutions

Preferred Bachelor's Degree in Computer Science or related discipline or a minimum of 5 years of technical experience in the coding of automation services.
Implementation experience in the use of optimization, automation, and containerization tools such as Docker, Puppet, and Kubernetes in a Public Cloud environment such as AWS is a plus.
Hands-on experience working with on-premise and cloud-based services in a highly available and scalable production environment
Solid understanding of systems design.
Participates in domain technical and business discussions relative to future architecture direction aligning with business goals.
Gathers and analyzes data and develops architectural requirements at project level, aligning architectural requirements with software development strategy.
Reviews exceptions and makes recommendations to architectural standards at a domain level.
Highly self-motivated and passionate about continuous learning. Technical Knowledge: Able to expertly assess, design develop, and support applications, systems and solutions to achieve business and/or technical requirements. Demonstrates technical expertise for multiple languages, applications, systems, technologies, and/or frameworks, and has the ability to influence technical direction or defect resolution. Fully understands business applications and/or technical system environments in which the system operates. Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Able to present complex technical concepts to audiences of varying size and level. Business Knowledge & Partnership: Able to develop business partnerships and influence business priorities through solution identification aligned with business objectives and goals. Able to communicate in business terms and describe IT capabilities and concepts in ways that the business can understand. Problem Solving & Decision Making: Able to proficiently diagnose root causes and solve complex problems. Able to evaluate alternative solutions and assess risk before taking action. Has the ability to reach sound decisions quickly and escalates appropriately. Demonstrates ability to optimize the use of all available resources. Team Orientation: Able to maintain and enhance partnerships across the organization to achieve objectives. Practices objectivity and openness to others' views. Able to recognize and support team priorities. Leadership: Accountable to set technical goals and priorities for self and other team members. Exhibits team leadership and collaborates with partners. Planning and Project Management: Demonstrates ability to identify critical project tasks and establish clear priorities while keeping the bigger picture in mind. Able to effectively collaborate with Project Manager and utilize sound project management practices. Able to manage time and competing priorities. Financial Awareness: Able to assess the financial impact of recommended designs/solutions.A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, and five years of programming/development experience.Travelers is an equal opportunity employer.