Program Manager 9/18/2018
Software Guidance & Assistance
JOB DESCRIPTIONAPPLY Software Guidance & Assistance, Inc., (SGA), is searching for an Program Manager for a CONTRACT TO HIRE assignment with one of our premier clients in Austin, TX. Responsibilities: Responsible for ensuring the overall success of all Enterprise level programs for technology organization including developing/improving common processes, KPIs and operational metrics Responsible for ensuring that our infrastructure is available and usable all the time. Air Traffic controller for all teams using TriNet infrastructure. Identify and establishes key project objectives and milestones and develops appropriate performance metrics with the business sponsors for each program. Responsible for facilitating communication between all stakeholders - Engineering, Quality, IT Operations, Customer Service, Business Operations, Customer Support, Legal & Finance. Help identify, document and track risks and issues with the program. Lead change management initiatives associated with implemented enterprise programs to ensure adoption and delivery of anticipated business results. Required Skills: Min of 5-7 years of experience running program review meetings with C-level management. Ability to prioritize and negotiate various activities, tasks and understanding how they affect various team deliverables. Ability to identify, estimate the impact, and drive solutions across technical teams, including missing data services, code migration to multiple servers, and defect assignments across multip
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