Retail Sales Professional

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POST DATE 1/21/2020
END DATE 1/22/2020

Sleep Number Cambridge, MA

Location
Cambridge, MA
AJE Ref #
586440393
Job Classification
Full Time
Job Type
Regular
Company Ref #
1032140109635
Experience
Entry Level (0 - 2 years)
Education
High School Diploma or GED

JOB DESCRIPTION

Job Description: Position Purpose Sleep Associates are expected to deliver high quality sales presentations to customers, to meet and/or exceed sales goals, complete store operational tasks and ensure the highest level of customer satisfaction. Responsible for being engaged in Sleep Number's vision 'to become the world's most beloved brand by delivering an unparalleled sleep experience. Primary ResponsibilitiesUtilize current Selling By Numbers (SBN) sales process to provide all customers with a world class experienceMeet and exceed personal sales goals and Key Performance Indicators (KPI's) consistentlyWork cooperatively as a member of the store sales team in order to meet and exceed store goals, including KPI'sBuild relationships with new and existing Customers by participating in store events and following Select Comfort's Lead Management System by entering eligible leads, sending 'Thank You' cards and making follow-up phone callsActively participate in and complete all company required training and certificationsComplete store operational tasks; ensure all display and demonstration models, as well as store, are kept clean and in working conditionRead, understand and follow all company policies and proceduresAdhere to all company policies and the standards set forth in the Code of Business ConductComply with all safety rules, regulations and training; maintain a safe workplaceMay perform other job-related duties as assigned Position Requirements Experience / Education:A minimum of 1+ years customer facing experience required; strong preference for sales experience in either high end sales or a pay for performance environmentHigh school diploma or equivalent required; additional education and training preferred Knowledge, Skills & AbilitiesAbility to deliver high levels of customer satisfaction by providing an individualized WOW experience with each and every customerExceptional communication, presentation and interpersonal skills; ability to make a connection with a diverse array of customersAdept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); ability to communicate technical product knowledge effectively to customersHigh energy, enthusiastic and motivated demeanorAble to adapt and grow in a changing, fast-paced work environmentGenuine desire to grow and learn, as well as contribute positively to a team-oriented work environmentMotivated by a pay-for-performance compensation planMust be authorized to work in the United States and able to demonstrate English language proficiency; second language skills encouraged EEO Statement Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.