Security Dispatcher

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POST DATE 11/8/2019
END DATE 12/21/2019

University of California - Los Angeles Medical Centers Los Angeles, CA

Location
Los Angeles, CA
AJE Ref #
585346362
Job Classification
Full Time
Job Type
Regular
Company Ref #
4509
Experience
Entry Level (0 - 2 years)
Min Salary
24.00
Max Salary
34.38
Salary Unit
per hour

JOB DESCRIPTION

Responsibilities

nnUnder the supervision of the Security Dispatch Manager,ndispatches Security Personnel to emergency and non-emergency calls for service.nProcess and record emergency and routine complaints for service. Answersnincoming phone calls, operates a computer dispatch system, and monitors alarmsnsystems. Monitor and direct appropriate response to all calls for service,nvisually monitor extensive CCTV system, and other duties assigned. Incumbentnmust possess and maintain a valid driver's license and be able to type at least 30wpm.

**This is a limited 6 month appointment**Qualifications

Communicate with allied security/police agencies toncoordinate emergency/non-emergency information in real-time. (Required)

Demonstrates the ability tonoperate a 2 way radio base station system, ability to operate telephonenequipment. (Required)

The ability to use proper security/police terminology tondisseminate/receive information from field units, allied agencies for emergentnand non-emergent calls for service. (Calls received by radio, telephone,npassersby). (Preferred)

Demonstrates the ability to practice and adhere to UCLA CI-CAREnpractices to all clientele. (Will Train)

Properly dispatch/categorize all call types fornservice. Knowledge of all changing instruction(s) via email, phone, in-person,nco-worker(s), supervision, management, police, client(s), and whiteboardnpass-on (verbal-written). (Will Train)

Ability to operate a access control system. (Will Train)

Knowledge of CCTV systemnestablished protocols/operation of all equipment including tracking maintenancenneeds of cameras, servers. Knowledge/Identify contact assistance for anynoperational issues that may affect views/footage. Knowledge of cameranlocations. Positions, PTZ's vs Fixed, monitor suspect(s) movement for innprogress investigations and all recent activity. (Preferred)

Completes 5-7 weeks ofntraining with a CTO (Certified training Officer) to work in a fast pacednenvironment Ability to retain information, multi-task in a high pressurenenvironment Valid CA Driver's License 120 hour basic California PostnCertification, (Preferred).

Ability to work various shifts, hours, days, weekends and holidays. (Required)

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.