Sr. Customer Service Rep./Account ExecutiveOur Client is seeking an organized Customer Service Professional to help support and grow their current client base. This position works with both the Production team and Sales Manger to ensure the highest level of customer support.Responsibilities:Provide excellent customer services using professional communication skillsLiaison between Sales, Warehouse, and Supply Chain to achieve in fulfilling orders complete and on timeMain point of contact for accounts, providing general support including sales development, order management, and pricingObtain all relevant core informationEnter all orders into ERP systemCheck availability of required parts and confirm available production slotsConfirm lead times and provide delivery status updates to customersJob Requirements:2-5 years' experience in Customer ServiceDetail orientedOrganizedMust have a strong phone presence and present professionallyWe are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.