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Service Sales Account Manager: Lake Michigan 10/16/2019

Agilent Technologies Chicago, IL

Chicago, IL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


As the Lake Michigan Territory Services Sales Account Manager, you will be part of the Agilent Life Sciences and Applied Markets Group (LSAG) service sales team reporting to US West Labwide Services and Support Sales Manager. In this critical sales role, you will utilize your expertise and technical knowledge of the Pharmaceutical, Chemical Analysis and other industries to manage accounts in WI and MI. As a direct sales representative, you will be expected to travel and sell service solutions both face to face and indirectly (phone, email, etc.) In addition, you will be expected to proactively develop and implement a successful sales strategy to exceed quota and maintain customer loyalty. As an integral member of the North America Support Sales team, you will use your excellent sales track record to focus on maintaining and growing the existing contract base and acquire new customers from the existing installed base of customers.

Responsibilities include:

Local and regional travel and direct face to face selling to customers in assigned territory

Representing Agilent LSAG to the customer in service sales-related activities

Selling service contract solutions and programs to key decision makers (executives, department heads, and procurement) in assigned territory, industry, and accounts

Collaborating closely with other Field Sales and Service Organizations to develop and implement Account Plans for key and strategic accounts within territory

Collaborating closely with the other Field Sales and Service Organizations, to develop and implement Territory Sales Plan and strategies to grow and defend the overall services and cross organizational business

Managing a business funnel and closing orders to achieve territory quota

BS/MS in Scientific, Engineering or Business discipline or equivalent

3+ years hands on laboratory or industry experience with instrumentation hardware, software, applications coupled with industry regulatory requirements such as (GLP, GMP, FDA) highly desired

3+ years sales experience with a demonstrated track record of success in projects or sales at major accounts highly desired

Ability to translate the Value Proposition of service as a financial and operational benefit to meet customer needs

Strong business development, sales negotiating, and sales closing skills

Must have excellent communication skills (written and verbal) and teamwork skills

Outstanding presentation, planning and organizational skills

High level knowledge of instrument support services business

Computer literate with advanced skills using Microsoft suite of products (Outlook, Excel, Word, PowerPoint, Access) plus other IT systems

Able to interface comfortably at high levels within the customer management structure

Demonstrated attention to detail and ability to manage large volumes of data

Must be available for up to 50% field travel

Live in the state of WI, IL, IN or MI -- metropolitan areas preferred.

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please contact +1-262-754-5030 email EOE AA M/F/Vet/Disability/Sexual Orientation/Gender Identity.

For more information about equal employment opportunity protections, please see all of our notices for EEO below.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Additional Benefits

Volunteer Time off