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Solution Engineer, Retail and Consumer Goods (All Levels) 10/3/2019

Salesforce.com Fort Washington, PA

Location
Fort Washington, PA
AJE Ref #
585004957
Job Classification
Full Time
Job Type
Regular
Company Ref #
JR50283-Fort Washington
Experience
Mid-Career (2 - 15 years)
Education
Bachelors Degree

JOB DESCRIPTION

APPLY
JOB CATEGORY

Sales

JOB DETAILS

RETAIL AND CONSUMER GOODS SOLUTION ENGINEER (ALL LEVELS)

What is a Retail & Consumer Goods (RCG) Solution Engineer? Also known as a " Sales Engineer" or "Solutions Consultant," the RCG Solution Engineer is responsible for owning the pre-sales technological relationship with the customer or prospect. This includes presenting product offerings and architecture in the best light to Retail and Consumer Goods customers and prospects, to evoke confidence in the company s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the RCG Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value through developing trusted relationships. The range of solutions and products that the RCG solution engineer will cover include the breadth of the Salesforce technologies with an emphasis on Marketing, Sales and Service capabilities, helping to paint the entire Salesforce vision to our Retail and Consumer Goods customers and prospects.

YOUR IMPACT:

* Understand the customer's needs, and establish Salesforce's product as the best solution that solves the customer's challenges

* Build and present customized demos of Salesforce products

* Convey deep understanding of the customer's technology as it pertains to Salesforce's solutions

* Coordinate and align a team of solutions experts to an opportunity strategy

* Develop and deliver the story of the customer experience aided by Salesforce technologies

* Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position

* Attain quarterly and annual objectives assigned by management

* Respond effectively to RFPs

* Ability to travel based on territory alignment and region

MINIMUM QUALIFICATIONS:

* 3+ years of relevant pre-sales or consulting experience

* B.S. Computer Science, Software Engineering, MIS or equivalent work experience

* Knowledge of related applications, marketing technology systems, relational database and web technology

* Solid oral, written, presentation, collaboration and interpersonal communication skills

* Ability to work as part of a team to solve technical problems in varied political environments

PREFERRED QUALIFICATIONS:

* Salesforce Certifications

* Previous experience as a solution/sales engineer for a CRM company or similar technology

* Prior experience with Salesforce Marketing Cloud or the marketing industry is desired

* Basic programming experience in HTML and other web based technologies

POSTING STATEMENT

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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ACCESSIBILITY - If you require accessibility assistance applying for open positions please contact the Salesforce.com Recruiting Department.

POSTING STATEMENT

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.