Supervisor, Production Operations
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POST DATE 5/21/2020
END DATE 6/4/2020
JOB DESCRIPTIONDealertrack is currently looking for
an Operations Supervisor to join our team in Shreveport, LA.
Who We Are + What We Do:
As a part of the Cox Automotive family,
Dealertrack provides market leading digital solutions for automotive retail.
Our professionals take pride in improving the experience of buying and selling
a car, making it more efficient and enjoyable for everyone involved. We help
car shoppers shop and buy the way they prefer, through our Dealertrack and
Dealer.com-branded products, and help dealerships optimize their business.
Dealertrack s success relies on a committed,
engaged and energized team of professionals that stands behind our
top-of-the-line, innovative products. From inventory acquisition to marketing,
credit applications and financing, through post sale and service, Dealertrack s
integrated approach is the benchmark of transparency and efficiency that
automotive dealers survive and thrive on. Our team members understand that, and
are versatile, hardworking, creative and can adapt to the kind of rapid changes
that define the automotive and technology industries.
The Operations Supervisor
is responsible for:
and overseeing the operation of a local, 3rd party DMV office,
- Maintaining an efficient
and friendly atmosphere, and
- Providing customer
service to all customers and vendors.
The Operations Supervisor
will keep a steady pace for the workflow of his/her office and see to it that
all deals and concerns are processed within a timely manner. Should be
comfortable supervising office staff and maintaining team member records, as
well as overseeing hourly employees.
This multitasker will
have the people-skills to field walk-in customers as well as deal with
checking, typing and cashing vendor deals, as well as overseeing inventory
procedures and making sure all processed deals are balanced at the end of the
- Oversees all office
activities by making sure that all vendor deals and status reports are
completed for accuracy and in a timely manner.
- Supports on-site team
members, provides training, maintains all team members payroll time and paid
time-off reporting documents.
- Ensures staffing of the
office meets the workload, interviews and hires team members for new openings.
- Provides customer service
to all vendors accounted for at office location, and field questions and
concerns vendors may have.
- Verifies all cash boxes
within office, petty cash, ATM balances to make sure that everything is
accurately balanced for end of day report.
- Daily billing and
balancing of all vendor invoices, deposits, and accounts receivables/
- Helps attract additional
customers within dealerships and financial institutions.
- Enforces DealerTrack
policies and procedures to all team members in order to make sure office is run
according to company guidelines.
- High School Diploma or equivalent required
- Verbal and written communication that s
personable and effective.
- Must be able to prioritize and maintain all
levels of customer and team member support at all times
- Ability to maintain confidentiality of
personal information provided.
- Must set excellent example for team by
carrying out work duties in a professional and ethical manner.
- Ability to learn new information and
processes through various forms of training and help motivate team in order to
perform duties efficiently. Tech-savvy not as important as capacity to quickly
- Must be able to lift 30 lbs
- Louisiana Notary a major plus.
- Two years experience of Auto Title or Title
- Previous work as a banking manager, bank
supervisor or registration or titling clerk, auto clerk, auto dealership
manager, or in records management with the DMV is preferred
In this Supervisor role,
you will regularly:
- Sit or stand for prolonged periods of time
- Speak with employees, customers and clients in person and
over the phone
- Occasionally, lift boxes weighing up to 30 lbs and move
them as needed in the office
Who We Are
About Cox Automotive
There s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.
We are the Cox family of businesses. We ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you ll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes..